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Citizen engagement: from promise to practice
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Chapter 1: Introduction2 Paragrafen
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Chapter 2: Start with the right questions5 Paragrafen
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Chapter 3: Designing the participation process6 Paragrafen
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Chapter 4: Making participation succeed6 Paragrafen
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Chapter 5: Understanding the impact of participation4 Paragrafen
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Chapter 6: Skills, capacity, policies and governance needed4 Paragrafen
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Chapter 7: Final thoughts1 Paragraaf
Chapter 4: Making participation succeed
Participation doesn’t run on autopilot. Leave it too long without attention, and it either fizzles out or blows up. This chapter shows you how to keep it going.
Let's recap!
In this chapter, you will:
- Understand why clear boundaries help people know what they can genuinely influence.
- Explore how to include a diverse range of voices, beyond the people who usually take part.
- Discover how professional facilitation helps people feel heard, respected, and able to speak up.
- See how clear communication keeps participants informed and engaged.
- Learn why follow-up is essential: people need to know what happened with their input.
- Reflect on common weak points, such as unclear purpose, dominant voices, poor communication, or lack of feedback.