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Citizen engagement: from promise to practice
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Chapter 1: Introduction2 Paragrafen
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Chapter 2: Start with the right questions5 Paragrafen
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Chapter 3: Designing the participation process6 Paragrafen
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Chapter 4: Making participation succeed6 Paragrafen
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Chapter 5: Understanding the impact of participation4 Paragrafen
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Chapter 6: Skills, capacity, policies and governance needed4 Paragrafen
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Chapter 7: Final thoughts1 Paragraaf
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Chapter 1: Introduction
Welcome! We’re so glad you chose to join us for this e-learning course on citizen participation. This course is all about helping you go from wanting to involve citizens, to actually knowing how. Let’s walk through the whole course first, so you get an idea what you’ll learn. Let’s go!
Let's recap!
In this e-learning, you will ...
- Discover why citizen engagement really matters and what it can change in practice.
- Learn how to start strong by asking the right questions early on.
- Explore how to design a process that actually fits your context, instead of a one-size-fits-all approach.
- Pick up practical tips to make participation work and avoid common mistakes.
- Understand the different ways participation can create impact.
- Learn what it takes to make engagement stick in your organisation, not just as a one-off, but as a way of working.
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